Is Smug Retail Limited in creditors' voluntary liquidation?
Last verified 26 May 2026
Yes, Smug Retail Limited (company number 11103060) entered creditors' voluntary liquidation on 25 March 2025, by its creditors. Jenny Poleykett of null was appointed as liquidator.
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Smug Retail Limited is now in creditors' voluntary liquidation. Below are the key dates, the directors, the public-record timeline that led here, and what the liquidation means if you are a creditor, employee, customer or supplier.
Company at a glance
| Status | In Creditors' Voluntary Liquidation |
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| Company number | 11103060 |
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| Incorporated | 8 December 2017 (9 years old) |
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| Registered office | Recovery House, Hainault Business Park, Ilford, IG6 3TU |
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| Nature of business (SIC) | 47910: Retail sale via mail order houses or via Internet (Retail) |
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| Date entered creditors' voluntary liquidation | 25 March 2025 |
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| Liquidator | Jenny Poleykett, null (licensed insolvency practitioner) |
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| Public register | View filing history ↗ |
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About the business
Smug Retail Limited is a retail business based in Ilford, incorporated in 2017 and 8 years old when the liquidator was appointed. Its registered activity is retail sale via mail order houses or via internet (SIC 47910). There has been 1 director appointment since incorporation, of which 1 was on the board when the liquidator was appointed, alongside 2 people with significant control.
Directors
1 person has been appointed as directors of Smug Retail Limited.
DirectorStatusAppointedResigned
Persons with significant control
Individuals or entities with significant influence or control.
Kelly Craig
individual person with significant control · British · England
Ownership of shares 25-50%
Mr Steve Craig
individual person with significant control · British · England
Ownership of shares 25-50%Voting rights 25-50%Right to appoint and remove directors
What happened
EventDateType
Liquidators' statement of receipts and payments23 April 2026LIQ03
Registered office address changed from Trinity Court 34 West Street Sutton SM1 1SH England to Recovery House, Hainault Business Park 15-17 Roebuck Road Ilford Essex IG6 3TU on 2025-04-022 April 2025AD01 Statement of affairs2 April 2025LIQ02
Appointment of a voluntary liquidator2 April 2025600
+20 earlier events · 2019 to 2025
Creditors' voluntary liquidationStatus25 March 2025
Confirmation statement made on 2024-10-08 with no updates29 October 2024CS01 Total exemption full accounts made up to 2023-12-3126 July 2024AA Confirmation statement made on 2023-10-08 with no updates20 October 2023CS01 Total exemption full accounts made up to 2022-12-317 September 2023AA Confirmation statement made on 2022-10-08 with updates10 October 2022CS01 Total exemption full accounts made up to 2021-12-3129 September 2022AA Notification of Kelly Craig as a person with significant control on 2022-05-1111 May 2022PSC01 Confirmation statement made on 2021-10-08 with updates1 December 2021CS01 Total exemption full accounts made up to 2020-12-3130 November 2021AA Statement of capital following an allotment of shares on 2021-06-018 October 2021SH01 Total exemption full accounts made up to 2019-12-3118 December 2020AA Registered office address changed from Trinity Court West Street Sutton SM1 1SH England to Trinity Court 34 West Street Sutton SM1 1SH on 2020-12-1818 December 2020AD01 Confirmation statement made on 2020-11-23 with updates23 November 2020CS01 Confirmation statement made on 2020-11-20 with no updates20 November 2020CS01 Change of share class name or designation20 November 2020SH08 Confirmation statement made on 2019-12-07 with no updates14 February 2020CS01 Unaudited abridged accounts made up to 2018-12-318 September 2019AA Registered office address changed from The Byre Chilmead Lane Nutfield Redhill Surrey RH1 4EQ United Kingdom to Trinity Court West Street Sutton SM1 1SH on 2019-01-1010 January 2019AD01 Confirmation statement made on 2018-12-07 with updates10 January 2019CS01 Incorporation8 December 2017NEWINC What this means for you
If you are a creditor
Submit your proof of debt to the liquidator. Once liquidation begins, no creditor can start or continue legal action without the court's permission. Unsecured creditors rank after secured and preferential creditors and are usually paid last, often only a portion.
Owed money by a company in liquidation →If you are an employee
Employees are preferential creditors for certain unpaid wages and holiday pay, and may be able to claim from the Redundancy Payments Service if roles are made redundant.
Employee rights and redundancy pay →If you are a customer
Deposits paid are usually unsecured claims. Contracts may be terminated by the liquidator. Contact the liquidator about outstanding work or refunds.
What customers can recover →If you are a supplier
Goods supplied before the liquidation began are an unsecured claim. Check whether any retention-of-title clause lets you identify and recover specific goods.
How retention of title works →Don't be the last to know next time
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See how Protect works, £24/mo →Other retail companies in creditors' voluntary liquidation
Related guides
The bigger picture
Frequently asked questions
- Is Smug Retail Limited in creditors' voluntary liquidation?
- Yes. Smug Retail Limited (company number 11103060) entered creditors' voluntary liquidation on 25 March 2025, by its creditors. Jenny Poleykett of null was appointed as liquidator.
- Who is the liquidator of Smug Retail Limited?
- Jenny Poleykett, a licensed insolvency practitioner at null, was appointed liquidator of Smug Retail Limited on 25 March 2025. Creditors can contact the liquidator directly to submit a claim.
- What does Smug Retail Limited do?
- Smug Retail Limited's registered nature of business is retail sale via mail order houses or via internet (SIC 47910). It is classified in the retail sector.
- Where is Smug Retail Limited based?
- Smug Retail Limited's registered office is Recovery House, Hainault Business Park, Ilford, IG6 3TU. The registered office is the address held on the public register, which is not always the trading address.
- When was Smug Retail Limited founded?
- Smug Retail Limited was incorporated on 8 December 2017, 8 years before the liquidator was appointed.
- What is Smug Retail Limited's company number?
- Smug Retail Limited's registered company number is 11103060.
- Who has significant control of Smug Retail Limited?
- 2 active people with significant control over Smug Retail Limited are on the register: Kelly Craig, Mr Steve Craig.
- What does liquidation mean for creditors of Smug Retail Limited?
- Liquidation is the formal wind-up of a company. Once it begins, the liquidator collects assets, settles claims in statutory order (secured, preferential, then unsecured) and distributes whatever remains. Unsecured creditors often recover only a portion of what they are owed, and sometimes nothing.
- How long does liquidation take?
- Most liquidations run for 12 to 24 months, longer where the company has complex assets, litigation, or ongoing trading. Annual progress reports are filed by the liquidator until the company is dissolved at the end of the process.
- Will creditors get paid in Smug Retail Limited's liquidation?
- Secured creditors are paid from the assets they hold a charge over. Preferential creditors (employee wages up to limits, pension contributions, HMRC for certain taxes) come next. Unsecured creditors share whatever remains, which may be nothing. The Statement of Affairs, when filed, sets out the liquidator's estimate at the point of appointment.
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