- Can I cancel anytime?
- Yes. On the monthly plan, cancel from the dashboard in one click and your access runs to the end of the current paid month. On the annual plan, cancel within the first 30 days for a full refund. After 30 days, your annual cover stays in place to its end date, and you can switch off auto-renew so it does not continue beyond that.
- Do I need to enter a card to start?
- Not for Confirmed, the free tier. It is genuinely free: email and password only, no card, no time limit. For Protect, yes: we charge the monthly or annual amount when you sign up. The free Confirmed tier exists so you can try the product on up to five companies for as long as you want before deciding whether to upgrade.
- Why is there a 30-day money-back on annual?
- Annual is the cheaper option but it is still a real commitment, and the value of an early-warning service is that you hope nothing happens. The first 30 days are there so you can confirm the product fits, your alert list is set up the way you want, and the alerts arrive when they should, before the year is in place.
- What does an alert look like?
- A short email when a company you get alerts on has a notable event on its public record. It names the company, the event, the date, and links to the full page on administrator.uk. One email per event, no daily digest, no marketing.
- Which early-warning signals does Protect actually catch?
- Notices of Intention to Appoint Administrators (filed before the formal appointment, often days or weeks ahead), winding-up petitions, late accounts and confirmation statements, and clusters of director resignations or new charges. None of these on their own prove a company is in trouble. Together, in the wrong combination, they are usually the only warning a supplier gets.
- What is director cross-exposure?
- A Protect feature that watches the directors of your companies, not just the companies themselves. If a current director of a company you monitor is also a current director of another UK company that goes into administration, Protect emails you the connection, with a link to the company that failed. It is a factual association from the public record, not a suggestion that anyone has done anything wrong. A director whose other company has just gone under is a reason to look more closely at yours.