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Customer Care Company Ltd. Is Customer Care Company Ltd. in compulsory liquidation?
Last verified 27 May 2026
Yes, Customer Care Company Ltd. (company number 03590211) entered compulsory liquidation on 29 October 2025, by order of the court. The Official Receiver Or Manchester of null was appointed as liquidator.
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Customer Care Company Ltd. is now in compulsory liquidation. Below are the key dates, the directors, the public-record timeline that led here, and what the liquidation means if you are a creditor, employee, customer or supplier.
Company at a glance
| Status | In Compulsory Liquidation |
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| Company number | 03590211 |
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| Previously known as | - Universal Business Technology Ltd, Feb 2009 to Sep 2009
- Global Business Technology Ltd., Dec 2008 to Feb 2009
- Telephones Direct Limited, Jul 1998 to Dec 2008
- First Step Technology Limited, Jun 1998 to Jul 1998
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| Incorporated | 30 June 1998 (28 years old) |
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| Registered office | Unit 6 Knowsley Road Industrial Estate, Haslingden, Rossendale, BB4 4RX |
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| Nature of business (SIC) | 62090: Other information technology service activities (IT & managed services) |
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| Date entered compulsory liquidation | 29 October 2025 |
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| Liquidator | The Official Receiver Or Manchester, null (licensed insolvency practitioner) |
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| Public register | View filing history ↗ |
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About the business
Customer Care Company Ltd. is a it & managed services business based in Rossendale, incorporated in 1998 and 27 years old when the liquidator was appointed. Its registered activity is other information technology service activities (SIC 62090). There have been 25 director appointments since incorporation, of which 2 were on the board when the liquidator was appointed, alongside 1 person with significant control. 2 charges have been registered against the company, 2 of which are still outstanding.
Directors
25 people have been appointed as directors of Customer Care Company Ltd..
DirectorStatusAppointedResigned
+19 former directors · resigned 1998 to 2015
A director resignation shortly before an insolvency is a matter of public record; it does not by itself imply wrongdoing.
Persons with significant control
Individuals or entities with significant influence or control.
Mr Carl Crompton
individual person with significant control · British · England
Ownership of shares 75-100%Voting rights 75-100%Right to appoint and remove directors
Charges register
Secured creditors and encumbrances against the company. 2 outstanding · 0 satisfied.
Status · Creditor · Type · Dates
OutstandingLancashire County Developments (Property) Limited
A registered charge · Created 30 Mar 2022 · Pending
OutstandingBarclays Security Trustee Limited
A registered charge · Created 12 Jun 2020 · Pending
What happened
EventDateType
Order of court to wind up1 December 2025COCOMP
Compulsory strike-off action has been discontinued8 November 2025DISS40 Compulsory liquidationStatus29 October 2025
Compulsory strike-off action has been suspended30 September 2025DISS16(SOAS) First Gazette notice for compulsory strike-off23 September 2025GAZ1 +155 earlier events · 1998 to 2024
Registered office address changed19 July 2024AD01 Confirmation statement made with no updates12 July 2024CS01 Total exemption full accounts made up7 May 2024AA Confirmation statement made with no updates14 August 2023CS01 Total exemption full accounts made up20 June 2023AA Confirmation statement made with no updates15 July 2022CS01 Registration of charge , created31 March 2022MR01 Total exemption full accounts made up21 March 2022AA Previous accounting period extended5 March 2022AA01 Amended total exemption full accounts made up8 September 2021AAMD Total exemption full accounts made up13 August 2021AA Confirmation statement made with no updates14 July 2021CS01 Secretary's details changed19 November 2020CH03 Director's details changed18 November 2020CH01 Secretary's details changed18 November 2020CH03 Appointment as a secretary6 July 2020AP03 Termination of appointment as a secretary6 July 2020TM02 Confirmation statement made with no updates1 July 2020CS01 Registration of charge , created1 July 2020MR01 Unaudited abridged accounts made up26 February 2020AA Appointment as a secretary13 January 2020AP03 Termination of appointment as a secretary13 January 2020TM02 Confirmation statement made with no updates11 July 2019CS01 Amended total exemption full accounts made up20 May 2019AAMD Micro company accounts made up30 April 2019AA Amended total exemption full accounts made up12 April 2019AAMD Confirmation statement made with no updates2 July 2018CS01 Micro company accounts made up27 April 2018AA Registered office address changed27 March 2018AD01 Appointment as a secretary12 September 2017AP04 Termination of appointment as a secretary12 September 2017TM02 Registered office address changed12 September 2017AD01 Confirmation statement made with updates10 July 2017CS01 Registered office address changed21 June 2017AD01 Total exemption small company accounts made up30 April 2017AA Termination of appointment as a director23 November 2016TM01 Confirmation statement made with updates24 August 2016CS01 Annual return made up with full list of shareholders21 August 2016AR01 Secretary's details changed12 August 2016CH04 Total exemption small company accounts made up26 May 2016AA Appointment as a director12 May 2016AP01 Second filing previously delivered to Companies House made up30 October 2015RP04
Annual return made up with full list of shareholders10 September 2015AR01 Appointment as a secretary8 September 2015AP04 Termination of appointment as a secretary8 September 2015TM02 Total exemption small company accounts made up1 May 2015AA Secretary's details changed28 April 2015CH03 Director's details changed28 April 2015CH01 Appointment as a secretary28 April 2015AP03 Termination of appointment as a secretary28 April 2015TM02 Termination of appointment as a secretary26 April 2015TM02 Appointment as a secretary26 April 2015AP04 Appointment as a director20 April 2015AP01 Termination of appointment as a director20 April 2015TM01 Annual return made up with full list of shareholders29 October 2014AR01 Register inspection address has been changed28 August 2014AD02 Registered office address changed15 July 2014AD01 Registered office address changed9 July 2014AD01 Total exemption small company accounts made up23 April 2014AA Annual return made up with full list of shareholders17 October 2013AR01 Register inspection address has been changed17 October 2013AD02 Termination of appointment as a director16 October 2013TM01 Appointment as a director16 October 2013AP01 Termination of appointment of a director15 May 2013TM01 Termination of appointment as a director14 May 2013TM01 Termination of appointment as a secretary24 April 2013TM02 Appointment as a director23 April 2013AP01 Appointment as a secretary22 April 2013AP03 Termination of appointment as a director22 April 2013TM01 Termination of appointment as a director22 April 2013TM01 Appointment as a director28 March 2013AP01 Termination of appointment as a secretary19 February 2013TM02 Appointment as a director8 February 2013AP01 Termination of appointment as a director8 February 2013TM01 Termination of appointment as a director7 February 2013TM01 Termination of appointment as a director7 February 2013TM01 Appointment as a secretary21 January 2013AP03 Termination of appointment as a secretary21 January 2013TM02 Director's details changed21 January 2013CH01 Director's details changed21 January 2013CH01 Appointment as a director14 January 2013AP01 Director's details changed13 January 2013CH01 Director's details changed13 January 2013CH01 Statement of capital following an allotment of shares13 January 2013SH01 Statement of capital following an allotment of shares13 January 2013SH01 Statement of capital following an allotment of shares13 January 2013SH01 Termination of appointment as a director13 January 2013TM01 Appointment as a director13 January 2013AP01 Appointment as a director13 January 2013AP01 Total exemption small company accounts made up7 January 2013AA Annual return made up with full list of shareholders1 October 2012AR01 Compulsory strike-off action has been discontinued28 September 2012DISS40 Total exemption small company accounts made up27 September 2012AA First Gazette notice for compulsory strike-off31 July 2012GAZ1 Director's details changed17 August 2011CH01 Appointment as a secretary17 August 2011AP03 Director's details changed17 August 2011CH01 Register inspection address has been changed17 August 2011AD02 Appointment as a director17 August 2011AP01 Statement of capital following an allotment of shares17 August 2011SH01 Secretary's details changed16 August 2011CH03 Appointment as a secretary3 August 2011AP03 Director's details changed2 August 2011CH01 Director's details changed1 August 2011CH01 Annual return made up with full list of shareholders1 August 2011AR01 Total exemption small company accounts made up29 July 2011AA Appointment as a director11 July 2011AP01 Termination of appointment as a secretary11 July 2011TM02 Termination of appointment as a director11 July 2011TM01 Annual return made up with full list of shareholders1 October 2010AR01 Compulsory strike-off action has been discontinued11 August 2010DISS40 Accounts for a dormant company made up10 August 2010AA Current accounting period extended30 July 2010AA01 First Gazette notice for compulsory strike-off1 June 2010GAZ1 Certificate of change of name18 September 2009CERTNM Accounts for a dormant company made up7 April 2009AA Certificate of change of name20 February 2009CERTNM Memorandum and Articles of Association30 December 2008MEM/ARTS
Certificate of change of name23 December 2008CERTNM Total exemption small company accounts made up24 October 2008AA Total exemption small company accounts made up11 March 2007AA Total exemption small company accounts made up21 April 2006AA Total exemption small company accounts made up27 June 2005AA Total exemption small company accounts made up27 February 2004AA Total exemption small company accounts made up6 May 2003AA Total exemption small company accounts made up12 February 2002AA Accounts for a small company made up16 January 2001AA Accounts for a dormant company made up3 May 2000AA Memorandum and Articles of Association23 July 1998MEM/ARTS
Certificate of change of name21 July 1998CERTNM Incorporation30 June 1998NEWINC What this means for you
If you are a creditor
Submit your proof of debt to the liquidator. Once liquidation begins, no creditor can start or continue legal action without the court's permission. Unsecured creditors rank after secured and preferential creditors and are usually paid last, often only a portion.
Owed money by a company in liquidation →If you are an employee
Employees are preferential creditors for certain unpaid wages and holiday pay, and may be able to claim from the Redundancy Payments Service if roles are made redundant.
Employee rights and redundancy pay →If you are a customer
Deposits paid are usually unsecured claims. Contracts may be terminated by the liquidator. Contact the liquidator about outstanding work or refunds.
What customers can recover →If you are a supplier
Goods supplied before the liquidation began are an unsecured claim. Check whether any retention-of-title clause lets you identify and recover specific goods.
How retention of title works →Don't be the last to know next time
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Related guides
The bigger picture
Frequently asked questions
- Is Customer Care Company Ltd. in compulsory liquidation?
- Yes. Customer Care Company Ltd. (company number 03590211) entered compulsory liquidation on 29 October 2025, by order of the court. The Official Receiver Or Manchester of null was appointed as liquidator.
- Who is the liquidator of Customer Care Company Ltd.?
- The Official Receiver Or Manchester, a licensed insolvency practitioner at null, was appointed liquidator of Customer Care Company Ltd. on 29 October 2025. Creditors can contact the liquidator directly to submit a claim.
- What does Customer Care Company Ltd. do?
- Customer Care Company Ltd.'s registered nature of business is other information technology service activities (SIC 62090). It is classified in the it & managed services sector.
- Where is Customer Care Company Ltd. based?
- Customer Care Company Ltd.'s registered office is Unit 6 Knowsley Road Industrial Estate, Haslingden, Rossendale, BB4 4RX. The registered office is the address held on the public register, which is not always the trading address.
- When was Customer Care Company Ltd. founded?
- Customer Care Company Ltd. was incorporated on 30 June 1998, 27 years before the liquidator was appointed.
- What is Customer Care Company Ltd.'s company number?
- Customer Care Company Ltd.'s registered company number is 03590211.
- Who has significant control of Customer Care Company Ltd.?
- 1 active person with significant control over Customer Care Company Ltd. is on the register: Mr Carl Crompton.
- Does Customer Care Company Ltd. have any outstanding charges?
- 2 outstanding charges are registered against Customer Care Company Ltd. out of 2 on file. Outstanding charges represent secured creditors who rank ahead of unsecured creditors in any recovery.
- What does liquidation mean for creditors of Customer Care Company Ltd.?
- Liquidation is the formal wind-up of a company. Once it begins, the liquidator collects assets, settles claims in statutory order (secured, preferential, then unsecured) and distributes whatever remains. Unsecured creditors often recover only a portion of what they are owed, and sometimes nothing.
- How long does liquidation take?
- Most liquidations run for 12 to 24 months, longer where the company has complex assets, litigation, or ongoing trading. Annual progress reports are filed by the liquidator until the company is dissolved at the end of the process.
- Will creditors get paid in Customer Care Company Ltd.'s liquidation?
- Secured creditors are paid from the assets they hold a charge over. Preferential creditors (employee wages up to limits, pension contributions, HMRC for certain taxes) come next. Unsecured creditors share whatever remains, which may be nothing. The Statement of Affairs, when filed, sets out the liquidator's estimate at the point of appointment.
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