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Is THE Consumer Helpline Limited in administration?

Last verified 3 June 2026
In AdministrationYes — THE Consumer Helpline Limited (company number 09881508) entered administration on 3 June 2026.
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THE Consumer Helpline Limited is now under the control of an administrator. Below are the key dates, the directors, the public-record timeline that led here, and what the administration means if you are a creditor, employee, customer or supplier.

Company at a glance

StatusIn Administration
Company number09881508
Incorporated20 November 2015 (11 years old)
Registered officeXeinadin Corporate Recovery Limited, Manchester, M2 3BD
Nature of business (SIC)63990 — Other information service activities n.e.c.
Date entered administration3 June 2026
Statement of AffairsFiled 3 June 2026 — declared assets & liabilities ↗
Public registerView filing history ↗

About the business

THE Consumer Helpline Limited is a UK limited company based in Manchester, incorporated in 2015 and 11 years old when the administrator was appointed. Its registered activity is other information service activities n.e.c. (SIC 63990). There have been 7 director appointments since incorporation, of which 3 were on the board when the administrator was appointed, alongside 1 person with significant control. 3 charges have been registered against the company, 1 of which is still outstanding.

Directors

7 people have been appointed as directors of THE Consumer Helpline Limited.

DirectorStatusAppointedResigned
Steven Lee WatsonActive29 Oct 2020—
Annette JonesActive29 Oct 2020—
Depesh NathwaniActive3 Oct 2022—
Jeffrey JonesResigned20 Nov 201521 Dec 2015
Michael Brian Honey+ 2 othersResigned21 Dec 20153 Oct 2022
Mervyn Adrian HamResigned3 Oct 20221 Jun 2024
Peter LynchResigned3 Oct 202222 Jan 2025

A director resignation shortly before an insolvency is a matter of public record; it does not by itself imply wrongdoing.

Persons with significant control

Individuals or entities with significant influence or control.

1 ceased control
  • Mr Michael Brian Honey · ceased 3 Oct 2022

Charges register

Secured creditors and encumbrances against the company. 1 outstanding · 2 satisfied.

Status · Creditor · Type · Dates
SatisfiedEcapital Commercial Finance Limited
A registered charge · Created 1 May 2024 · Satisfied 4 Jun 2025
SatisfiedHsbc UK Bank PLC
A registered charge · Created 29 Apr 2023 · Satisfied 22 Apr 2024
OutstandingSme Lending Limited
A registered charge · Created 3 Oct 2022 · Pending

What happened — the public record

EventDateType
Appointment of an administrator3 June 2026AM01
Statement of affairs with form AM02SOA3 June 2026AM02
Registered office address changed from The Refinary Atlantic Close Swansea Enterprise Park Swansea SA7 9FJ Wales to Xeinadin Corporate Recovery Limited 100 Barbirolli Square Manchester M2 3BD on 2026-05-2828 May 2026AD01
Compulsory strike-off action has been discontinued4 March 2026DISS40
First Gazette notice for compulsory strike-off3 March 2026GAZ1
47 earlier events · 2015 — 2026
Total exemption full accounts made up to 2024-12-3125 February 2026AA
Confirmation statement made on 2025-06-27 with no updates27 June 2025CS01
Satisfaction of charge 098815080003 in full4 June 2025MR04
Resolutions18 March 2025RESOLUTIONS
Memorandum and Articles of Association13 March 2025MA
Termination of appointment of Peter Lynch as a director on 2025-01-223 February 2025TM01
Amended total exemption full accounts made up to 2023-12-3112 November 2024AAMD
Confirmation statement made on 2024-06-29 with no updates29 June 2024CS01
Termination of appointment of Mervyn Adrian Ham as a director on 2024-06-0112 June 2024TM01
Total exemption full accounts made up to 2023-12-3129 May 2024AA
Registration of charge 098815080003, created on 2024-05-0116 May 2024MR01
Satisfaction of charge 098815080002 in full22 April 2024MR04
Registered office address changed from Floor 3, Princess House Princess Way Swansea SA1 3LW United Kingdom to The Refinary Atlantic Close Swansea Enterprise Park Swansea SA7 9FJ on 2023-12-2828 December 2023AD01
Confirmation statement made on 2023-07-03 with updates3 July 2023CS01
Cessation of Michael Brian Honey as a person with significant control on 2022-10-033 July 2023PSC07
Accounts for a small company made up to 2022-12-3122 June 2023AA
Registration of charge 098815080002, created on 2023-04-295 May 2023MR01
Memorandum and Articles of Association10 October 2022MA
Resolutions10 October 2022RESOLUTIONS
Notification of Process Outsource Holdings Ltd as a person with significant control on 2022-10-035 October 2022PSC02
Appointment of Mr Depesh Nathwani as a director on 2022-10-035 October 2022AP01
Appointment of Mr Peter Lynch as a director on 2022-10-035 October 2022AP01
Appointment of Mr Mervyn Adrian Ham as a director on 2022-10-035 October 2022AP01
Termination of appointment of Michael Brian Honey as a director on 2022-10-035 October 2022TM01
Registration of charge 098815080001, created on 2022-10-034 October 2022MR01
Confirmation statement made on 2022-07-03 with no updates17 July 2022CS01
Total exemption full accounts made up to 2021-12-3117 May 2022AA
Accounts for a small company made up to 2020-12-3129 September 2021AA
Confirmation statement made on 2021-07-03 with no updates8 July 2021CS01
Appointment of Mr Steven Lee Watson as a director on 2020-10-2913 November 2020AP01
Appointment of Mrs Annette Jones as a director on 2020-10-2912 November 2020AP01
Confirmation statement made on 2020-07-03 with no updates3 July 2020CS01
Total exemption full accounts made up to 2019-12-3114 April 2020AA
Confirmation statement made on 2019-07-05 with updates5 July 2019CS01
Total exemption full accounts made up to 2018-12-3118 June 2019AA
Confirmation statement made on 2019-01-02 with updates2 January 2019CS01
Statement of capital following an allotment of shares on 2018-04-304 June 2018SH01
Registered office address changed from 303 Gower Road Sketty Swansea SA2 7AA to Floor 3, Princess House Princess Way Swansea SA1 3LW on 2018-03-2929 March 2018AD01
Total exemption full accounts made up to 2017-12-3117 February 2018AA
Previous accounting period extended from 2017-11-30 to 2017-12-3112 January 2018AA01
Confirmation statement made on 2018-01-03 with no updates3 January 2018CS01
Total exemption small company accounts made up to 2016-11-308 July 2017AA
Confirmation statement made on 2017-01-05 with updates17 January 2017CS01
Annual return made up to 2016-01-05 with full list of shareholders6 January 2016AR01
Appointment of Mr Michael Brian Honey as a director on 2015-12-2122 December 2015AP01
Termination of appointment of Jeffrey Jones as a director on 2015-12-2121 December 2015TM01
Registered office address changed from 138 Trebanog Road Porth Mid Glamorgan CF39 9DT Wales to 303 Gower Road Sketty Swansea SA2 7AA on 2015-12-2121 December 2015AD01
Incorporation20 November 2015NEWINC

What this means for you

If you are a creditor

Contact the administrator to register your claim. You cannot start or continue legal action against the company without the court's or administrator's permission. Unsecured creditors are typically paid last.

If you are an employee

Employees are preferential creditors for certain unpaid wages and holiday pay, and may be able to claim from the Redundancy Payments Service if roles are made redundant.

If you are a customer

Orders, deposits and warranties may be affected. Deposits paid are usually unsecured claims. Contact the administrator about outstanding work or refunds.

If you are a supplier

Goods supplied before the appointment are an unsecured claim. Check whether any retention-of-title clause applies to goods you can identify and recover.

Other companies in administration

Companies in administration in Manchester →All UK companies in administration →

Frequently asked questions

Is THE Consumer Helpline Limited in administration?
Yes. THE Consumer Helpline Limited (company number 09881508) entered administration on 3 June 2026.
What does THE Consumer Helpline Limited do?
THE Consumer Helpline Limited's registered nature of business is other information service activities n.e.c. (SIC 63990).
Where is THE Consumer Helpline Limited based?
THE Consumer Helpline Limited's registered office is Xeinadin Corporate Recovery Limited, Manchester, M2 3BD. The registered office is the address held on the public register, which is not always the trading address.
When was THE Consumer Helpline Limited founded?
THE Consumer Helpline Limited was incorporated on 20 November 2015, 11 years before the administrator was appointed.
What is THE Consumer Helpline Limited's company number?
THE Consumer Helpline Limited's registered company number is 09881508.
Who has significant control of THE Consumer Helpline Limited?
1 active person with significant control over THE Consumer Helpline Limited is on the register: Process Outsource Holdings Ltd.
Does THE Consumer Helpline Limited have any outstanding charges?
an outstanding charge is registered against THE Consumer Helpline Limited out of 3 on file. Outstanding charges represent secured creditors who rank ahead of unsecured creditors in any recovery.
Are jobs at THE Consumer Helpline Limited at risk?
When a company enters administration the administrator decides whether to continue trading, sell the business as a going concern, or wind it down. Employees can contact the administrator for any update on their role, and may be able to claim from the Redundancy Payments Service if their job is made redundant.
What does administration mean for creditors of THE Consumer Helpline Limited?
Administration is a formal insolvency process that gives a company protection from creditors while an administrator tries to rescue it or achieve a better result than liquidation. Creditors cannot start or continue legal action without permission. Unsecured creditors are usually paid last, often only a portion of what they are owed, if anything.
When did THE Consumer Helpline Limited go into administration?
THE Consumer Helpline Limited went into administration on 3 June 2026.